Visas Avenue will not, under any circumstances, issue refunds for early/premature service withdrawal by the Applicant.
After signing of the Contract of Engagement, there may be circumstances leading to a refund request of the fee paid to the Visas Avenue. Depending on the situation, the following conditions will apply to the Applicant’s request for refund for any fee paid to the Visas Avenue by the Applicant:
a) The Applicant does not apply and provides the ECA report within 60 days of the signing of the agreement/contract of engagement.
b) The Applicant drops the idea to further proceed with the filing of application at any stage including the processing stage, after signing this contract, for any reason whatsoev
c) The Applicant does not follow various instructions and terms and conditions and requirements mentioned in this Contract.
d) The Applicant does not enroll for the Educational Credential Assessment (ECA) process at his/ her costs, e) The Applicant does not enroll for IELTS test and/or does not secure the desired band, which will make his/her application meet the minimum eligibility requirement that is 67 points at present.
f) Where applicable, the Applicant’s spouse does not undergo the IELTS test and/ or gets the desired band, enabling the Applicant to meet the minimum points criteria under the selection grid mentioned in the selection factors.
g) The Applicant does not undergo the medical examination required by the Visa Office.
h) The Applicant does not attend the interview at the Visa Office, if and when an interview is scheduled.
i) If Applicant attends the interview without the knowledge of Visas Avenue and his/ her case is refused.
j) After filing the application, the Applicant decides to withdraw his/her application because of long processing time delays from Canadian High Commission/ Provincial Authority. The Applicant has been apprised that the processing time delays of PR application are not within the control and discretion of the Visas Avenue and are determined solely by the Canadian Government and external factors, over which Visas Avenue has no control, whatsoever.
k) Where after the signing of this Contract of Engagement, the Applicant’s case does not qualify and could not be filed in IRCC/Canadian High Commission/ Provincial Authority/ IRCC due to changed pass mark, changes in the Immigration Act, changes in the Rules and Regulations or due to any change in the application procedures or regulations announced by the Federal Government Agencies or IRCC.
l) During the Immigration process, refund would not be applicable if the Province stops’ accepting the application or quota gets filled. In such a case Visas Avenue would wait for it to re-open or would apply under Direct Express Entry, if possible.
m) The Visas Avenue has no control over any unfavorable change in current selection criteria that takes place post signing of this agreement. And where after the signing of this agreement, if there is a change in the pass marks, or where there is a retrospective application of any new law on previously filed applications, the Visas Avenue/RCIC shall not be liable for any unreasonable refund in such a scenario.
n) Refund Clause will not be applicable if a case is transferred from one program to another due to any reason or circumstance.
a) If the applicants fails to attend the visa interview.
b) Failure of medical examination by the applicant or his or her family members included in the application.
c) Failure to provide a Genuine Police Verification
d) Submission of fraudulent documents.
e) Failure to provide Employment Verification from the Employer.
f) Prior violation of any immigration or visa law by the Applicant or any of his or her family members included in the application.
g) Late submission of any additional documents requested by the Visa Office anytime at a later stage.
Under all circumstances, the refund liability of the Visas Avenue will never exceed the amount actually paid to Visas Avenue as consultancy fee. It shall be further subjected to various clauses that are part of the Contract of Engagement Refund liability and will never include any Government Fee or any other expenses incurred by the Applicant towards Application Processing, Assessment Of Academic/Professional Credentials, Training Or Language Test Expenses, Translation Of Documents, Passport Preparation, any other documents or any other expenses incurred in relation to visa application and process thereto
If a refund is applicable and is approved, the refund procedure would take 45 working days from the date of approval of the refund initiation.
Please Note: The refund amount under any circumstances applicable would be calculated on principal amount only, without any interest and would not include the government taxes as are applicable on the said date.
Validity of Contract for the Canadian PR Applications: - During the validity of the Contract which is for 3 years from the date of the signing of the Contract of Engagement between the parties (The Client / Applicant and Visas Avenue).
An Client/Applicant can apply for 2 PNP options consecutively only, as per the eligibility criteria defined by IRCC/PNP, and the EOI under each PNP will be created a maximum of 2 times consecutively/sequentially.
If the Client/Applicant wants Visas Avenue to create an additional E.O.I for the 3rd time, then a new Contract of Engagement will need to be entered into between the parties (The Client/Applicant and Visas Avenue).
This Contract of Engagement shall be in force for a period of three years between the parties to this contract from the date of its signing. Designate shall conduct and deliver all services specifically mentioned in the Contract of Engagement for the period of three years. The Contract of Engagement shall cease to exist automatically after the expiry of that period of three years. The parties to this Contract of Engagement need not give a separate intimation or notice of termination for that purpose.
Important Note: - Refund will be paid only on the balance amount after deducting applicable GST i.e. 18%
Clause No.1. REFUND AMOUNT ACCORDING TO THE STAGES
1st Stage: If an applicant’s Skills Assessment is rejected due to any reason apart from Clause no 2 then Visas Avenue will refund 25% (excluding taxes) of the amount paid to Visas Avenue till date. If the applicant agrees, Visas Avenue can then re-apply for your skills assessment again (this is not applicable on part payment).
2nd Stage: If an applicant does not get the invitation for 2 years and the application comes out of the pool Visas Avenue can re-apply for the EOI at the applicant’s discretion/direction. However if the applicant does not agree to reapply for the EOI again then Visas Avenue will refund 25% (excluding taxes) of the amount paid to Visas Avenue till date (this is not applicable on part payment).
3rd Stage: If your permanent visa application is rejected, due to any reason apart from Clause no.2 then Visas Avenue will refund 25% (excluding taxes) of the amount Paid to Visas Avenue till date.
Clause No.2- Visas Avenue is not liable to pay any amount if the reason for rejection is any of these like:
Due refund amount will be credited to the client’s bank account after deducting taxes within 45 working days. Applicant is expected to accept the terms and condition of the agreement and send the duly signed copy within 72 hours from the date of agreement sent, else It would be considered as acceptance of terms and conditions mentioned in the agreement by the applicant.
Important Note: - Government Fees is Non Refundable. In each case Government fees and other third party fees (Medical, PCC, IELTS/PTE Notarization, Courier Fees etc.) is NOT included in the Consultation Fee paid to the Visas Avenue. The third party fee and Government Fee is to be borne by the applicant.
In case the result is negative due to the verification process of the employment and educational documents, the company is not liable to pay any refund as the payment charge by company is purely for consultation and not the outcome.
The Documentation specialist has no control over an unfavorable modification to current selection criteria which occurs subsequent to the signing of this agreement and where after the signing of this agreement there is a change in pass mark, or where there is a retroactive application of new laws on previously filed applications. VISAS AVENUE is not liable for any refund in such scenario.
If a refund is applicable due to any circumstances, the procedure would take 45 working days from the date of the approval of the refund.
Refund Clause will not be applicable if the case is transferred from one program to another due to any circumstances whatsoever
Validity of Contract for the Australian PR Applications: -This Contract of Engagement shall be in force for a period of three years between the parties to this contract from the date of its signing. Documentation Specialist shall conduct and deliver all services specifically mentioned in the Contract of Engagement for the period of three years. The Contract of Engagement shall cease to exist automatically after the expiry of that period of three years. The parties to this Contract of Engagement need not give a separate intimation or notice of termination for that purpose.
Important Note: - Refund will be paid only on the balance amount after deducting applicable GST i.e. 18%
Visas Avenue is one of the rare business organizations, which rely heavily on word-of-mouth publicity from clients. Our clients are our primary advertisers. It is also evident from a significant number of positive client reviews and feedback we receive every day
You have been a magnificent source of help and support in my journey to attain my Canada dream. A...
It gives me lot of joy to successfully receive a nomination from OINP. Thank you Mr.Deepak and Mr. M...
I have been extremely satisfied with the support for my Canadian PR provided by Visas Avenue and by ...
A Million Zillion Thanks to Visas Avenue Team. You guys have turned my dreams into reality. Special ...
Good experiance. Helped me with Canada PR. Special thanks to Anjali, Vagisha & Akanksha....
We have recently obtained the Australian PR, and the application for the same was filed through *Vis...
They are Very Very professional and thorough with their approach. With the kind of system they have ...
I would highly recommend Visa Avenue for its great customer service and the support which one receiv...
Visas Avenue, what a professional company they are, who value their clients. Mrigya Shah and Arpita ...
The team is well equipped and trained with the procedures for migration / immigration. I have been h...
I am very greatful and thankful to Jyoti Singh, Shubham Jain, Shabbir Memon. You guys kept me motiva...
Having spoken to a couple of agents and not being impressed with their responses and constant demand...
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